FAQ
Why us?
TTTM is an established company that has promoted over 8000+ songs on SoundCloud. They have worked with big major artists and labels and have an established team of marketing experts, curators, and third-party promoters. TTTM also offers a range of services to help you grow your audience on other platforms like Spotify.
How does Spotify Playlist Pitching Promotion work?
Once you sign up for our Spotify promotion service, your track will be listened to by our team for a quality check, We'll listen to your track within 48 hours. We'll let you know if your track has been approved or declined by our team.
Once accepted, your track will be pitched to our Spotify curator network. We will contact you once we receive replies on approval or declines of the placements.
Our team will send you updates in a Google Spreadsheet including all playlist links + amounts of followers for each playlist. The time it takes for the promotion to start is dependent on the curators' response time, the size of your campaign, and the number of approvals/rejections the song receives. This process can take one business day or as long as one week. (sometimes it could be longer but we will inform you then).
How does your Soundcloud Promotion work?
When you use our SoundCloud Promotion services, your track will be reposted by a combination of artists, labels, and networks of SoundCloud channels. This includes ads to SoundCloud Playlists, which will help you reach a wider audience. You will get real likes, plays, reposts, and even comments. Our reach is up to 50M+ Followers, which means that you will be able to reach a large and engaged audience.
How long does it take to get started?
We always aim to start your order within 48 hours of purchase. We then aim to complete all orders within 30 days. This means that you can expect to see results within a reasonable amount of time.
How long does it takes to finish the promotion?
We try to complete every Soundcloud order in 30 days. Promotion could be finished in less than 1 week up to 2/3 months. All depends on many factors. Please feel free to contact us for more info about your order status. We will always notify you once your campaign is finished.
Do you have a return policy?
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To complete your refund, we require a receipt, the order number of the purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Services are delivered as promised but the customer is not happy with the results or thinks it's not
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@trackstothemax.com
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded fully.
If we couldn't deliver what you've ordered we offer a full-refund. Contact us for more info. contact@trackstothemax.com
How does YouTube Promotion work?
To get started, simply place an order on our website, and we'll send you a confirmation once we've received payment and your URL track link. We'll create a highly optimized ad campaign and keep you up to date with regular updates on your order's progress. Our brand-new services are designed to give your views a boost and promote your video via targeted Google Ads. Our 100% organic growth ensures that you'll get real views from real people, and our lightning-fast communication means you'll always be in the loop. Promotion typically takes 1-2 months to complete, with advertisement starting within a week of ordering.
Spotify & Soundcloud Followers:
How long does it take to see results?
Our download gate service is designed to attract real and organic followers to your Spotify page. While we cannot guarantee a specific timeline for results, many of our customers have seen a significant increase in their followers and online visibility within a few weeks of using our service.
Are the followers real or bots?
We use only real and organic methods to promote your music on Soundcloud and attract more followers to your Spotify or SoundCloud page. No fake followers or bots, guaranteed!
Can I choose the target audience for my promotion?
We use a general promotion strategy to attract real and organic followers to your Spotify or Soundcloud page. While we cannot target a specific audience, our download gate service has proven to be effective in attracting listeners from a variety of demographics.
Do you offer any guarantees?
We guarantee that we will use only real and organic methods to promote your music on Soundcloud and attract more followers to your Spotify & SoundCloud page. We also offer some extra coverage on each order to cover any potential unfollows. However, we cannot guarantee a specific number of followers or a specific timeline for results.
Do you have more questions?
Email us at contact@trackstothemax.com